SMS Consent & Terms
Last updated: May 2026
Cordanta LLC ("we," "us," or "our") operates Tilavon (tilavon.com), a point-of-sale and business management platform for nail salons. We provide SMS messaging services through the Tilavon platform to help those businesses communicate with their customers. This page explains how SMS messaging works and how you can manage your preferences.
What Messages You May Receive
When you provide your phone number to a business using the Tilavon platform, you may receive SMS messages including:
- Appointment Reminders: Notifications about upcoming appointments, including date, time, and location
- Appointment Confirmations: Confirmation messages when you book, reschedule, or cancel an appointment
- Service Updates: Important information about your scheduled services
- Business Communications: Messages from the business regarding your visit or account
How You Opt In
You consent to receive SMS messages when you:
- Provide your phone number when booking an appointment online
- Provide your phone number to the business in person or by phone
- Check a box or otherwise indicate consent to receive text messages
- Reply "YES" or similar affirmative response to an opt-in request
By providing your phone number and booking services, you expressly consent to receive automated SMS messages at the number provided.
Message Frequency
Message frequency varies based on your appointments and interactions with the business. Typically, you may receive:
- 1-2 messages per appointment (confirmation and reminder)
- Additional messages if you reschedule or have questions
We do not send marketing or promotional messages unless you have separately opted in to receive them.
How to Opt Out
You can stop receiving SMS messages at any time by:
- Replying STOP: Text "STOP" to any message you receive from us
- Contacting the Business: Ask the business to remove your phone number from SMS notifications
- Contacting Us: Email [email protected] with your phone number and request to opt out
After opting out, you will receive a confirmation message and will no longer receive SMS messages from that business through our platform.
Help
For help with SMS messages, you can:
- Reply "HELP" to any message for instructions
- Contact us at [email protected]
Costs
Message and data rates may apply. We do not charge for SMS messages, but your mobile carrier may charge you for receiving texts based on your mobile plan.
Privacy
Your phone number and messaging data are handled in accordance with our Privacy Policy. We do not sell or share your phone number with third parties for marketing purposes.
Supported Carriers
Our SMS services are compatible with all major US carriers, including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.
Contact Information
If you have questions about our SMS messaging services, please contact:
Cordanta LLC
Email: [email protected]
Phone: (843) 469-2287
Changes to This Policy
We may update this SMS Consent & Terms page from time to time. Changes will be posted on this page with an updated "Last updated" date.